Data Protection & Privacy

Privacy Policy – tg345 Online Gaming Platform Pakistan

Your personal data and payment information matter to us. This policy explains exactly what tg345 collects, how it is used, who can see it, and how you can control it.

Last Updated: June 2025
tg345
256-bit SSL
All data encrypted
Never Sold
Your data stays private
Local Payments
PKR only, no FX exposure
Your Rights
Access, correct & delete

1Who We Are

tg345 is an online gaming platform operated at tg345.ws, built specifically for players based in Pakistan. When this Privacy Policy refers to "tg345", "we", "our", or "us", it means the operator of the tg345 platform and all services accessible through it.

This Privacy Policy explains how tg345 collects, processes, stores, and protects the personal information of players who register for and use the Platform. It covers all personal data — your name, mobile number, payment details, gaming activity, and device information — that tg345 handles in the course of providing its services to you.

By registering on tg345 and using the Platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal information as described. If you do not agree with any part of this policy, please do not register or continue to use tg345.

Data Controller: tg345 is the data controller for all personal information collected through the Platform. For any data-related enquiry, contact us directly at support@tg345.ws.

2Data We Collect

tg345 collects personal data in several ways — directly from you when you register or use the Platform, automatically as you navigate the site, and from third parties where permitted. Here is a full breakdown of the categories of data we collect:

CategoryExamplesCollection Method
Identity DataFull name, date of birth, CNIC number (where required for verification)Provided by you at registration or during verification
Contact DataPakistani mobile number, email addressProvided by you at registration
Financial DataEasypaisa/JazzCash wallet number, bank account name, transaction amounts in PKRProvided by you when depositing or withdrawing
Account DataUsername, account balance, bonus status, wagering historyGenerated automatically through your use of tg345
Gaming ActivityGames played, bet amounts in PKR, win/loss history, session durationsRecorded automatically during Platform use
Technical DataIP address, device type, browser, operating system, screen resolutionCollected automatically via cookies and server logs
Usage DataPages visited, links clicked, features used, time spent on PlatformCollected automatically via analytics tools
CommunicationsEmails, chat transcripts, support ticket contentProvided by you when contacting tg345 support

tg345 collects only the data that is necessary for the purposes stated in this policy. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or political opinions unless legally required for a specific verification purpose.

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3How We Use Your Data

tg345 uses the personal data it collects for specific, legitimate purposes. We do not process your data for any purpose that is incompatible with the reasons listed below:

  • Account creation and management: To register your tg345 account, verify your identity and age, maintain your account settings, and communicate with you about your account status.
  • Payment processing: To process PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa/Mastercard; to process withdrawal requests to your registered payment method; and to maintain transaction records.
  • Game delivery: To provide access to all games on the tg345 Platform, record game outcomes, credit winnings to your account, and resolve any technical disputes related to individual game rounds.
  • Legal and regulatory compliance: To comply with applicable laws including anti-money laundering obligations, age verification requirements, and fraud prevention measures.
  • Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce limits set by you, implement self-exclusion requests, and fulfil our responsible gaming obligations.
  • Security and fraud prevention: To detect and prevent unauthorised account access, multi-accounting, payment fraud, and any other activity that violates our Terms and Conditions.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the quality of tg345 support services.
  • Platform improvement: To analyse how the Platform is used, identify technical issues, test new features, and improve the overall player experience on tg345.
  • Marketing communications: To send you information about promotions, bonuses, and new game launches on tg345 — only where you have consented and only via the channels you have permitted.

Legal Basis: tg345 processes your personal data on the basis of contract performance (operating your account), legal obligation (compliance requirements), legitimate interests (fraud prevention and platform security), and consent (marketing communications). You can withdraw consent for marketing at any time.

4Payment Data and PKR Transactions

All financial transactions on tg345 are conducted exclusively in Pakistani Rupees (PKR). This means that no foreign currency conversion is involved in any deposit or withdrawal, and no foreign exchange rate data is associated with your tg345 account transactions.

When you make a deposit or withdrawal on tg345, the following payment data is collected and processed:

  • The name registered to your payment method (Easypaisa, JazzCash, NayaPay, SadaPay, bank account, or card) — this must match your tg345 account name
  • Your mobile wallet number or bank account identifier, to the extent necessary to route the transaction
  • Transaction amounts in PKR, timestamps, and transaction reference numbers
  • Transaction status (pending, completed, or failed)

tg345 does not store full debit card numbers, CVV codes, or complete bank account numbers. Payment processing for card transactions is handled via PCI-DSS compliant payment processors — your full card details are processed and stored by the payment processor, not by tg345 directly.

For Easypaisa, JazzCash, NayaPay, SadaPay, and IBFT transfers, tg345 stores the mobile wallet or account identifier and the transaction history associated with your tg345 account. This information is used to verify transactions, process withdrawals, and comply with anti-money laundering requirements.

Transaction Records: tg345 retains records of all PKR deposit and withdrawal transactions for the period required by applicable financial regulations. These records may be reviewed in the event of a dispute or regulatory inquiry.

5Data Sharing

tg345 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is only shared with external parties in the limited circumstances described below, and only to the minimum extent necessary:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card payment processors receive transaction data necessary to process your PKR deposits and withdrawals. These providers operate their own privacy policies and security standards.
  • Game providers: Software providers whose games are available on tg345 may receive anonymised or pseudonymised game session data for the purposes of technical support and RNG certification. These providers do not receive your personal identity or payment data.
  • Identity verification services: Where tg345 is required to verify your identity or age, your identity documents may be shared with a certified third-party verification provider operating under strict confidentiality obligations.
  • Legal and regulatory authorities: tg345 may disclose your data to competent authorities where required by applicable law, court order, or regulatory requirement. tg345 will only make such disclosures where legally obligated to do so.
  • Fraud prevention services: Aggregated or pseudonymised data may be shared with fraud prevention and anti-money laundering services for the purpose of protecting tg345 and its players from financial crime.
  • Technology service providers: Hosting, infrastructure, and analytics service providers may have access to Platform usage data as part of providing technical services to tg345. These providers are bound by data processing agreements and confidentiality obligations.

In all cases of data sharing, tg345 ensures appropriate contractual safeguards are in place to protect your personal information consistent with the standards described in this Privacy Policy.

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6Data Retention

tg345 retains your personal data for only as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable laws and regulations.

  • Active account data: Retained for the full duration that your tg345 account remains open and active.
  • Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction to comply with financial record-keeping requirements.
  • Identity verification documents: Retained for five years from the date of verification or from the date of account closure, whichever is later.
  • Gaming activity logs: Retained for three years from the date of the activity, or longer if required to resolve a dispute in progress.
  • Support communications: Retained for two years from the date of the final communication, unless the content relates to an ongoing dispute.
  • Responsible gaming records: Self-exclusion, limit settings, and responsible gaming interventions are retained for the period necessary to honour those settings and for audit purposes.

When personal data is no longer required, tg345 securely deletes or anonymises it in a manner that prevents reconstruction of the original personal information.

7Security

tg345 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

  • All data transmission between your device and tg345 servers is encrypted using 256-bit SSL/TLS encryption — the same standard used by major Pakistani banks
  • Account passwords are stored as one-way cryptographic hashes — tg345 cannot retrieve your plaintext password, only reset it
  • Access to production systems containing player data is restricted to authorised personnel only, using role-based access controls and multi-factor authentication
  • tg345 conducts regular security assessments and penetration testing of the Platform infrastructure
  • Payment data for card transactions is handled exclusively by PCI-DSS Level 1 certified processors — tg345 does not store full card numbers
  • Server infrastructure is hosted in facilities with physical security, redundant power, and network monitoring

Despite these measures, no system connected to the internet can guarantee absolute security. tg345 cannot guarantee that data transmission over the internet is 100% secure. You play an important role in account security by keeping your tg345 login credentials confidential and by logging out of shared devices after use.

Security Incident: If tg345 becomes aware of a data security incident that materially affects your personal data, we will notify you promptly via your registered contact details in accordance with applicable notification requirements.

8Cookies and Tracking Technologies

tg345 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse how the site is used, and help prevent fraud. A cookie is a small text file placed on your device when you visit tg345. Here is a breakdown of the cookies tg345 uses:

Cookie TypePurposeCan You Opt Out?
Essential Required for Platform functionality — login sessions, security tokens, CSRF protection, and cashier operation. Without these, tg345 cannot function. No — these are necessary for the Platform to work
Analytics Anonymised usage data — pages visited, time on site, device type — used to improve the tg345 experience. No personally identifying information is included. Yes — opt out via browser settings or cookie preferences
Functional Remember your preferred language, game display settings, and other personalisation choices. Improves your experience on return visits to tg345. Yes — clearing cookies will reset these preferences

You can manage cookie preferences through your web browser settings. Most Pakistani mobile browsers (Chrome, Firefox, Samsung Internet) allow you to view, delete, and block cookies. Please note that disabling essential cookies will prevent you from using tg345 normally.

tg345 does not use advertising cookies or share cookie data with advertising networks.

9Your Rights Over Your Personal Data

As a tg345 player, you have meaningful rights regarding the personal data we hold about you. Here is a plain-language guide to what each right means and how to exercise it:

Right to Access

Request a copy of all personal data tg345 holds about you. We will provide this within 30 days of your request.

Right to Rectification

Request correction of any inaccurate or incomplete personal data in your tg345 account. Many details can be updated directly in your account settings.

Right to Erasure

Request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that tg345 temporarily suspends processing of your data while a dispute or correction request is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format that you can transfer to another service. Applies to data you provided directly to tg345.

Right to Object

Object to tg345 processing your data for marketing purposes. You can withdraw consent for marketing communications at any time at no cost.

To exercise any of these rights, contact the tg345 data team at support@tg345.ws with "Data Request" in the subject line and a clear description of what you are requesting. tg345 will respond within 30 days. Identity verification may be required before processing data access or deletion requests.

Note on Legal Obligations: Some data — particularly financial transaction records and identity verification documents — must be retained by tg345 for legally mandated periods regardless of any deletion request. Where this applies, tg345 will explain which data must be retained and why.

10Children and Underage Players

tg345 is strictly an 18+ platform. The Platform is not directed at and is not intended for use by anyone under the age of 18. tg345 does not knowingly collect any personal data from individuals under 18 years of age.

If tg345 discovers or has reason to believe that an account is held by a person under 18 years of age, the account will be suspended immediately pending verification. If the account holder is confirmed to be under 18, the account will be permanently closed, all balances will be forfeited, and the personal data associated with the account will be deleted (subject to any legally mandated retention of records related to the underage access incident).

Parents and guardians who believe a minor has accessed or registered on tg345 are encouraged to contact support@tg345.ws immediately so that the matter can be addressed promptly.

11Marketing Communications

tg345 may send you promotional messages about bonuses, new games, and special events on the Platform. These communications are only sent where you have given your consent — either at registration or through your account's notification settings — and only via the communication channels you have permitted (SMS or email to your registered details).

You can unsubscribe from tg345 marketing communications at any time by:

  • Adjusting your notification preferences in your tg345 account settings
  • Clicking the unsubscribe link included in any marketing email from tg345
  • Sending an opt-out request to support@tg345.ws with "Unsubscribe" in the subject line

Opting out of marketing communications does not affect tg345's ability to send you essential account-related communications — such as deposit confirmations, withdrawal notifications, security alerts, and changes to these Terms. These transactional messages are a necessary part of operating your account and cannot be individually unsubscribed from.

tg345 does not share your contact details with any third party for the purpose of that third party sending you marketing communications.

12Changes to This Privacy Policy

tg345 may update this Privacy Policy from time to time to reflect changes in how we process data, changes in applicable laws, or improvements to our practices. When material changes are made, tg345 will notify players via their registered email address or mobile number and by posting a prominent notice on the Platform.

The updated date at the top of this page reflects when the policy was last revised. We recommend reviewing this page periodically to stay informed about how tg345 handles your personal data.

Your continued use of tg345 after notification of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the Platform and contact support@tg345.ws to request account closure and data deletion where applicable.

13Contact and Data Enquiries

For any question, concern, or request related to this Privacy Policy or to your personal data held by tg345, please get in touch with us directly. Our support team handles data enquiries 24 hours a day, seven days a week.

  • Email: support@tg345.ws
  • Subject line for data requests: "Data Request – [Your Username]"
  • Subject line for privacy concerns: "Privacy Concern – [Your Username]"
  • Platform: tg345.ws (live chat available when logged in)

tg345 will acknowledge all data-related enquiries within 48 hours and provide a substantive response within 30 days. Complex requests — such as full data access requests or deletion requests spanning multiple data categories — may take up to 30 days to process, and we will keep you informed of progress.

If you are not satisfied with tg345's response to a privacy concern, you have the right to escalate the matter through appropriate channels available to you under the laws of Pakistan or the jurisdiction applicable to your situation.

Related Documents: This Privacy Policy should be read alongside the tg345 Terms and Conditions and Responsible Gaming policy, which together form the complete framework governing your use of the Platform.

How tg345 Protects Your Privacy

Six practical commitments tg345 makes to every Pakistani player about how their personal information and PKR transactions are handled.

End-to-End Encryption

Every connection to tg345 — including your login, game sessions, and PKR payment flows — is protected by 256-bit SSL encryption. The same technology used by major Pakistani banks for online banking.

Data Never Sold

tg345 does not sell, rent, or trade your personal information to advertisers or data brokers. Your name, contact details, and gaming activity stay within tg345 and the limited service partners described in this policy.

Local Payment Security

Easypaisa and JazzCash transactions are the most common deposit method for tg345 players. Payment data is handled securely and used only to process your specific transactions — never for profiling or marketing.

Real Rights, Easy to Use

Your rights to access, correct, delete, and port your personal data are real and straightforward to exercise on tg345. A single email to support@tg345.ws with "Data Request" starts the process.

Marketing on Your Terms

tg345 only sends promotional messages where you have consented. Opting out is instant — via your account settings, the unsubscribe link in any email, or a quick message to support. No dark patterns, no buried opt-outs.

Clear Retention Limits

tg345 keeps your data for only as long as necessary — whether that is the duration of your account, a legally required five-year financial record, or a two-year support log. Data that is no longer needed is securely deleted.

Play with Confidence on tg345

Your privacy is protected, your PKR is safe, and your data belongs to you. Register on tg345 today and experience Pakistan's most transparent gaming platform.

18+ only. tg345 is committed to responsible gaming and player privacy.